Terms of Service

All contents, information, graphic design, hyperlink and software of this website are the properties of “CHICTAG” and are protected by copyright laws and treaties around the world. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website without obtaining written consent of Fashion Flagship Company Limited.

By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Should you refuse to adhere to the Terms of Service please leave this Website.


All content of this Website (including but not limited to: picture, text, video, photo, layout and its design, orientation and presentation) are protected by copyright laws and intellectual property laws around the world.

Delivery policy

The ownership of ordered goods is passed to customer when goods are being shipped. During transportation, inventory risk is born by the logistic company.

Delivery company

S.F. Express is our designated courier company in Hong Kong, China and Macau. For delivery to other countries we may arrange other courier companies as appropriate.

Out-of-stock arrangement

We would do our very best to ensure stock supply. If a product is out-of-stock after payment is made, we would notify you via email and a refund will be made within 7 working days.

Exchange or refund arrangement

To guarantee the quality of our products, we accept exchange of stock or a claim of refund within 7 days after receipt of products. Customer only need to bear the delivery cost related to the exchange / refund. Please fill in the goods return form attached in the sales invoice and mail it back to our office address together with the subject product. Our office address is Workshop D, 5/F, High Win Factory Building, No.47 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. The exchange / refund would be done within 7 working days.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, CHICTAG and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect CHICTAG's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with CHICTAG and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to CHICTAG.

CHICTAG respects the rights of others (including intellectual property rights) and we request users of this Website to do the same. In certain occasions where user is deemed to have infringed other’s rights, CHICTAG has the full authority to terminate service with the user. If you think your rights are being infringed, please contact us at enquiry@fashionflagship.hk.

Should you have any question or suggestion on the content provided by this Website, please don’t hesitate to email us at enquiry@fashionflagship.hk.